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Our Commitments
 

As a manufacturer, solution and service provider of delivering cost effective and quality products, we constantly aim to stay ahead in the industry. We recognise that we have perpetual quality responsibilities.
 
Our aim is to continue serving and innovating, with the end goal of taking the lead in a receptive and responsible way.
 
We at Precision Controls, attach importance to everything we do right from how we operate our business to serving our customers.
 
The continuous need for total commitment towards the framework of policies outlined in this section is, in essence, what we aim to live up to in managing our business effectively.
 
We intend to define our success, not only by our bottom line, but also by how we advance as a product manufacturer, solution and service provider.

 
Customer Service

When Customers decide to 'buy' our products, solutions or a service, they are instantly buying the best and the perfect one, that suits their needs.

Our commitment is to deliver more than just what is expected of us. As we move towards getting ahead in the business, we aim to augment our commitments by:-

  • Striving not only to meet our customer's needs, but also to anticipate them.

  • Expanding our creativity in developing new and innovative ways of offering our products, solutions and services to them.

  • Helping our customers make informed decisions about the use of our products, solutions and services.

Operations and Maintenance

One of our primary responsibility is to ensure that our products and solutions perform safely at optimum output. This is reflected by our workmanship and the quality of products. The feedback and suggestions we receive from our customers are acted upon.

At Precision Controls, we aim to achieve this commitment by :-

  • Creating a competent technical workforce to attend customer complaints at their locations.

  • Educate about extensive preventive maintenance programs about our products and solutions.

  • Setting up Authorized outlets / branches in all areas supplied with our products, solutions and services.

Quality

Our commitments are as follows:-

  • Give total commitment in complying with the requirements of ISO 9001:2000.

  • Set measurable Quality objectives and targets.

  • Benchmark for excellent performance in delivering quality products on time as well as providing best solutions and services to our customers.

Our Latest Achievements

Precision Controls received the ISO 9001:2000 certification from AQSR on FEBRUARY 07 2005. The transition of the Quality Management System to ISO 9001:2000 was successfully completed on schedule in 2005.

The certification is reflection of Precision Controls' role and commitment as a responsible product manufacturer, solutions and service provider.

 


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